5 signs your business needs IT support

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Reliable IT – to ensure efficient working, effective communication with clients and proper protection against the myriad threats posed by cyberattacks – is an essential part of any business. But with so much else to worry about, it can be all too easy to miss the fact that your IT is no longer up to standard until it’s too late.

This article will look at five common signs that might indicate you’re in need of more specialised help with managing the IT requirements of your business.

When your one and only tech person is sick or on holiday

It’s inevitable that if something’s going to go wrong, it’s going to be at the least convenient time possible. A small business with one IT expert managing every aspect of their security and software needs is always going to be at its most vulnerable when that person is on holiday or off sick.

If you find yourself fretting about what you’d do under such circumstances, then perhaps you need to have support that you can count on to be there every day of the week, every week of the year. Here at Pickl, we’ll provide you with a dedicated account manager, but you don’t need to worry if they’re not going to be available, because even if they’re on holiday, we’ll still be able to give you the same level of support in their absence.

You’re running an outdated operating system

It’s amazing how many businesses run operating and IT systems that are out of date and unsupported because they’re used to them or don’t have the time to research newer alternatives. And if something goes wrong, it’s not going to be a quick fix installing a new system without suffering an awful lot of downtime.

Having dedicated IT support means you’ll have experts on hand who’ll:

  • Be aware of the system you’re running
  • Know whether it’s still the best solution for your business
  • Be able to plan ahead for a smooth transition when the time comes to upgrade so that you suffer minimum disruption to your daily business

You’re spending all your time staying on top of security issues

IT security is one of the most important aspects any business needs to stay on top of. New threats are emerging all the time, and if you don’t have the time or knowledge to keep track, you’re leaving your whole business vulnerable to scams, malware and viruses that could cripple the systems you need to work effectively.

Dedicated IT companies like Pickl are responsible for the IT security of businesses across London, Reading, Guildford and beyond, so we need to ensure we’re always aware of the latest cybersecurity trends. We can also help you set up secure protection solutions like multi-factor authentication and secure passwords to help prevent dangerous security breaches.

You’ve lost vital data

There are many ways you can lose your vital data – security breaches and outdated operating systems being just two – and even the most robust and secure set-up can suffer issues occasionally. The important thing is knowing that, whatever happens, your data has been securely backed up and can be quickly accessed again at the earliest opportunity.

The experts at Pickl can help you create a disaster recovery plan, so that if disaster does strike, you already have a workable solution as to how to put things right and get your business up and running again.

Managing your IT needs is stopping you from doing other things

Multi-tasking is part and parcel of setting up your own business, but as things start to grow, you need to concentrate on the things you do best or where you’re most needed. If that doesn’t include IT, it’s pointless trying to find time to fit it in, because it will only mean that you’re spreading yourself too thinly and not giving anything the time and dedication needed.

Engaging the services of IT experts will free up your time while giving you the peace of mind that comes with knowing that your IT needs are being met by those who have the time and knowledge to do it effectively.


Here at Pickl, we’re a team of dedicated IT professionals who are committed to supporting small and medium-sized businesses with a full range of IT services, including guaranteed response times during office hours and 24/7 emergency support available 365 days a year.

If you want to know more about how Pickl can provide effective IT support and consultancy services to your business, contact us today.